Privacy Policy

Welcome to Davanni's. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizza-davannis.digital, place an order with us, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services immediately.

This Privacy Policy applies to all users of our website and services located in the United States. Where applicable, we comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and all other applicable federal and state privacy laws.

1. Who We Are

Davanni's is a food service business operating in the United States. We operate the website pizza-davannis.digital and provide food ordering, delivery, and related services to our customers.

For any questions, concerns, or requests related to this Privacy Policy, please contact us using the details provided in the Contact Information section at the bottom of this document.

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we collect are described below.

2.1 Personal Information You Provide Directly

When you interact with us — whether by creating an account, placing an order, signing up for our newsletter, or contacting our customer support — you may provide us with the following categories of personal information:

• Identifiers: Your full name, username, and similar identifiers.
• Contact Information: Your email address, phone number, and mailing or delivery address.
• Payment Information: Credit or debit card numbers, billing address, and other financial account information necessary to process your orders. Note that payment card data is processed through secure third-party payment processors and is not stored directly on our servers.
• Account Credentials: Passwords or security questions used to protect your online account.
• Order History and Preferences: Details about the food items you have ordered, special dietary preferences, and delivery instructions.
• Communications: Messages, feedback, reviews, or other content you send to us through email, contact forms, or customer support channels.
• Marketing Preferences: Your preferences for receiving promotional communications from us.

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies, web beacons, log files, and similar tracking technologies. This includes:

• Usage Data: Pages you visit, links you click, time spent on pages, search queries entered, and other actions taken on our website.
• Device Information: Your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and language settings.
• Location Data: General geographic location inferred from your IP address (e.g., city or state level). If you grant permission, we may also collect more precise location data to facilitate delivery services.
• Referral Data: The URL of the website that referred you to our site and the URL you navigate to when you leave.
• Cookie Data: Information stored in cookies and similar tracking technologies on your device. Please see Section 7 (Cookie Usage) for more details.
• Session Data: Information about your session on our website, including login times and session duration.

2.3 Information from Third Parties

We may also receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account to our services or interact with our social media pages, we may receive profile information such as your name and email address.
• Payment Processors: Our payment processors may share transaction confirmation data with us to verify your orders.
• Analytics Providers: Third-party analytics providers may provide aggregated or anonymized data about how users interact with our website.
• Delivery Partners: Where applicable, delivery service partners may share information relevant to fulfilling your order.
• Marketing Partners: Business partners who help us reach potential customers may share data about users who have expressed interest in food or dining services.

2.4 Sensitive Personal Information

We generally do not seek to collect sensitive personal information such as Social Security numbers, driver's license numbers, precise geolocation beyond what is necessary for delivery, racial or ethnic origin, religious beliefs, or health-related data. If you voluntarily share such information (for example, dietary restrictions related to health conditions), we will treat it with heightened care and use it solely for the purpose for which it was shared.

3. How We Use Your Information

We use the information we collect for a variety of purposes, all aimed at providing you with an excellent experience and improving our services. Specifically, we use your information to:

3.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders, including arranging delivery or pickup.
• Create and manage your customer account.
• Communicate with you regarding your orders, confirmations, and updates.
• Handle returns, refunds, or other post-purchase inquiries.
• Provide customer support and respond to your questions or complaints.

3.2 Analytics and Service Improvement

• Analyze how users navigate and interact with our website to identify areas for improvement.
• Monitor website performance and troubleshoot technical issues.
• Develop new features, menu items, or services based on customer behavior and preferences.
• Conduct internal research and business analysis.
• Track conversion rates and evaluate the effectiveness of our online ordering system.

3.3 Marketing and Promotional Communications

• Send you promotional emails, special offers, discounts, and news about Davanni's — but only if you have opted in to receive such communications or where otherwise permitted by law.
• Personalize your experience on our website by showing you content and offers relevant to your preferences and past orders.
• Run targeted advertising campaigns on social media platforms and third-party websites based on your browsing behavior and demographic information.
• Administer loyalty programs, sweepstakes, contests, or surveys.

3.4 Legal Compliance and Safety

• Comply with applicable federal and state laws and regulations.
• Respond to lawful requests from government authorities, courts, or law enforcement agencies.
• Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
• Protect the rights, property, and safety of Davanni's, our customers, and the public.
• Enforce our Terms of Service and other legal agreements.

3.5 Business Operations

• Manage our business relationships with vendors, suppliers, and partners.
• Carry out internal administrative functions such as billing, accounting, and auditing.
• Facilitate the sale, merger, or acquisition of all or part of our business (subject to applicable privacy obligations).

4. How We Share Your Information

We do not sell your personal information to third parties for their own marketing purposes. However, we may share your information in the following limited circumstances:

4.1 Service Providers

We share your personal information with trusted third-party service providers who perform functions on our behalf and under our instructions. These service providers are contractually obligated to protect your information and may only use it for the purposes for which we disclose it to them. Categories of service providers include:

• Payment Processors: To securely process your payment card transactions.
• Delivery and Logistics Partners: To facilitate order delivery to your specified address.
• Cloud Hosting and IT Providers: To host our website and store data securely.
• Email and Communication Platforms: To send order confirmations, marketing emails, and customer support communications.
• Analytics Providers: To help us understand how our website is used (e.g., Google Analytics).
• Advertising and Marketing Partners: To manage and optimize our advertising campaigns.
• Customer Support Software Providers: To manage and respond to customer inquiries.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring or successor entity. We will notify you of any such change in ownership or control through a notice on our website or by email, and the acquiring entity will be required to honor the terms of this Privacy Policy.

4.3 Legal Requirements

We may disclose your personal information when required to do so by law or in response to valid legal process, including:

• Court orders, subpoenas, or other legal processes.
• Requests from federal or state government authorities, regulators, or law enforcement agencies.
• Situations where disclosure is necessary to protect national security or public safety.
• Situations where we believe disclosure is necessary to prevent imminent physical harm, fraud, or illegal activity.

4.4 Protection of Rights

We may disclose your information to protect and defend the legal rights, property, or safety of Davanni's, our employees, customers, or others, including exchanging information with other companies and organizations for fraud protection and credit risk reduction.

4.5 With Your Consent

We may share your information with other third parties when we have your explicit consent to do so. You may withdraw your consent at any time by contacting us at [email protected].

5. Data Security Measures

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, use, alteration, disclosure, or destruction. Our security measures include:

• Encryption: We use industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal information is restricted to employees, contractors, and service providers who need it to perform their job functions. All such personnel are bound by confidentiality obligations.
• Secure Payment Processing: We use PCI-DSS compliant payment processors to handle all credit and debit card transactions. We do not store your full card number on our servers.
• Firewalls and Intrusion Detection: We maintain firewalls and intrusion detection systems to monitor our network for suspicious activity.
• Regular Security Audits: We conduct periodic security reviews and vulnerability assessments to identify and address potential weaknesses.
• Data Minimization: We collect only the personal information that is necessary for the purposes described in this Privacy Policy.
• Incident Response: We have procedures in place to detect, respond to, and notify affected individuals of data breaches as required by applicable law.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights with respect to your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the business purposes for collecting it, the categories of third parties with whom we share it, and the specific pieces of personal information we hold about you.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions (e.g., where retention is required by law or necessary to complete a transaction you requested).
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell personal information; however, if our use of advertising cookies constitutes "sharing" under the CPRA, you may opt out via our cookie settings.
• Right to Limit Use of Sensitive Personal Information: You have the right to direct us to limit our use of sensitive personal information to the purposes specified by law.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge you different prices, or provide a different level of service solely because you exercised your privacy rights.

6.2 General Privacy Rights for All U.S. Users

Regardless of your state of residence, we offer all users the following rights:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information.
• Right to Deletion: You may request that we delete your personal information where we have no compelling reason to continue processing it.
• Right to Withdraw Consent: Where we process your data based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal information in a structured, commonly used, machine-readable format.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using one of the following methods:

• Email: [email protected]
• Website: pizza-davannis.digital

We will respond to your request within 45 days, as required by California law. In certain circumstances, we may need to extend this period by an additional 45 days, in which case we will notify you of the extension. We may need to verify your identity before fulfilling your request to ensure we do not disclose your information to unauthorized parties. Verification may require you to provide additional information or documentation.

You may designate an authorized agent to submit a request on your behalf. We will require written proof of the agent's authority and may also require verification directly from you.

7. Cookie Usage

Our website uses cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to enhance your browsing experience, analyze website traffic, and deliver relevant advertising. Cookies are small text files stored on your device when you visit our website.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of our website, including maintaining your session and remembering items in your cart.
• Analytics and Performance Cookies: Used to collect data about how visitors use our website, helping us improve its functionality and performance.
• Functionality Cookies: Allow our website to remember your preferences, such as your location or previously viewed items.
• Advertising and Targeting Cookies: Used to deliver advertisements relevant to your interests and to measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through our cookie consent tool available on our website, or by adjusting your browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. For detailed information about the specific cookies we use and how to manage them, please refer to our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply depend on the type of data and the purpose for which it is used:

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data destruction procedures. Anonymized data (which can no longer reasonably be used to identify you) may be retained indefinitely for analytical and business purposes.

9. Children's Privacy

Davanni's does not direct its website or marketing activities toward individuals under the age of 18. We do not knowingly collect, use, or disclose personal information from children under 13 years of age in violation of the Children's Online Privacy Protection Act (COPPA). If you are under 18 years old, you should not use our website or services without parental supervision.

If we learn that we have inadvertently collected personal information from a child under 13 years of age, we will take immediate steps to delete that information from our systems. If you believe that a child under the age of 13 has provided us with personal information without parental consent, please contact us immediately at [email protected] so that we may take appropriate action.

Parents and guardians who wish to review or request the deletion of personal information provided by their minor child may do so by contacting us using the information provided in the Contact Information section below.

10. International Data Transfers

Davanni's is a business based in the United States, and the information we collect is primarily stored and processed in the United States. If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities.

The data protection and privacy laws in the United States and other countries where we or our service providers operate may differ from those in your country of residence and may not offer the same level of protection. By using our website and services, you acknowledge and consent to the transfer of your personal information to countries outside your country of residence, including the United States.

When we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable law, including using contractual protections or working with service providers that comply with applicable data protection standards.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Davanni's. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.

Additionally, our website may integrate third-party tools and services such as social media sharing buttons, embedded videos, maps, and payment widgets. These integrations may allow third parties to collect information about your interactions with our website in accordance with their own privacy policies.

12. Your Choices and Opt-Out Options

We respect your right to make choices about how your personal information is used. You have the following options to control your information:

12.1 Marketing Communications

You may opt out of receiving promotional emails from Davanni's at any time by:

• Clicking the "unsubscribe" or "opt-out" link included in any marketing email we send you.
• Contacting us directly at [email protected] with your request.

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account or orders (e.g., order confirmations, receipt emails, and customer support responses).

12.2 Cookies and Tracking Technologies

You can manage cookie preferences through our website's cookie consent banner or by adjusting your browser settings. Most browsers allow you to block or delete cookies. Please note that doing so may affect the functionality of our website.

12.3 Account Deletion

If you wish to delete your account, please contact us at [email protected]. We will process your request in accordance with our data retention obligations and applicable law.

12.4 Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. At this time, our website does not respond to DNT signals because there is no consistent industry standard for how such signals should be interpreted. We continue to monitor developments in this area and will update this policy if our practices change.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time in response to changes in our business practices, legal requirements, or technology. When we make material changes, we will:

• Post the updated Privacy Policy on our website at pizza-davannis.digital with a new "Last Updated" date.
• Notify you by email (if you have provided your email address) or by displaying a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

14. Filing Complaints with Regulatory Authorities

If you believe that we have not handled your personal information in accordance with applicable law, you have the right to file a complaint with the relevant regulatory authority. In the United States, the primary authorities responsible for privacy and consumer protection enforcement include:

14.1 Federal Trade Commission (FTC)

The Federal Trade Commission is the primary federal agency responsible for consumer protection and enforcement of privacy-related laws under the FTC Act.

• Website: www.ftc.gov
• Complaint Portal: reportfraud.ftc.gov
• Phone: 1-877-382-4357

14.2 California Privacy Protection Agency (CPPA) — For California Residents

California residents may also file complaints with the California Privacy Protection Agency, which is responsible for enforcing the CCPA/CPRA.

• Website: cppa.ca.gov

14.3 State Attorneys General

Depending on your state of residence, your State Attorney General's office may also have authority to investigate and enforce privacy-related complaints. You can find contact information for your State Attorney General through the National Association of Attorneys General at www.naag.org.

We ask that before filing a complaint with a regulatory authority, you first contact us directly to give us an opportunity to address your concern. We are committed to resolving privacy issues promptly and fairly.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We will do our best to respond to your inquiry in a timely manner.

When contacting us about a privacy matter, please include your name, email address, and a clear description of your request or concern so that we can respond to you efficiently. If you are submitting a request to exercise a specific privacy right (such as access, deletion, or correction), please indicate which right you are exercising and provide any information needed for us to verify your identity.

This Privacy Policy was last reviewed and updated on April 8, 2026. It applies to all personal information collected by Davanni's through the website pizza-davannis.digital and related services. This document constitutes the complete privacy policy of Davanni's and supersedes any prior versions.